Course Description:

The participants discover the importance of uncertainty during this seminar. The participant will learn how uncertainty fits into a quality decision process. The participant will work through simple calculations regarding uncertainty and graphically display uncertainty impact on a decision. The participant will learn some of the pitfalls in making estimates. The seminar concludes with a real business example when uncertainty was considered throughout the decision-making process. The company made the exact opposite decision when considering uncertainty than they would have made ignoring it.

Course Objectives:

At the completion of this course the participant will be able to:
• Understand uncertainty
• Graphically display uncertainty
• Use uncertainty in decision-making
• Know when a decision should be changed
• Make a Quality Decision

Intended Audience:
• Executives
• Managers
• Professionals

Course Duration: 4 hours

Student Enrollment: Minimum 6, Maximum 20

Delivery Method: Instructor-led Classroom

Course Evaluation: Level 1

Competency:
Human Performance Skills – Decision Making